SBI Card Executive Recruitment 2025: Complete Job Description, Responsibilities, Skills & How to Apply

If you’re looking to start or advance your career in the banking and financial services sector, the SBI Card Executive Recruitment 2025 job opening is an excellent opportunity for graduates who want to work in a dynamic, customer-centric, and analytics-driven role. SBI Card is one of India’s leading credit card issuers, known for innovation, reliability, and its mission to simplify digital payments for the country.

About SBI Card: A Trusted Name in Payment Solutions

SBI Card is India’s second-largest credit card issuer offering a wide array of credit card products tailored to different customer needs. The company is driven by the motto “Make Life Simple,” focusing on providing seamless, secure, and rewarding digital payment experiences.

SBI Card fosters a workplace culture rooted in inclusivity, diversity, respect, and equal opportunity. Employees from all backgrounds—regardless of gender, religion, caste, disability, marital status, or identity—are welcomed and valued. This makes SBI Card not only a leader in financial technology but also a progressive and people-centric employer.

Why Working at SBI Card Is a Great Career Move

SBI Card offers several advantages that make it one of the most sought-after employers in the financial sector:

1. Excellent Work-Life Balance

The company strongly supports employee wellbeing by offering a flexible environment that encourages personal and professional balance.

2. Comprehensive Health & Wellness Programs

Employees enjoy robust health benefits including:

  • Medical insurance
  • Personal accidental coverage
  • Group term life insurance
  • Annual health check-ups
  • Dental and OPD support

3. Inclusive & Diverse Culture

A gender-neutral policy and respect for all identities create a safe and empowering workplace.

4. Rewarding Career Growth

SBI Card truly values performance and offers rewards, recognition, and professional development programs.

5. Continuous Learning Opportunities

A structured learning and development framework ensures employees grow their skills in fraud management, customer service, analytics, and compliance.

Role Overview: SBI Card Executive Recruitment 2025

The Executive role primarily focuses on fraud detection, fraud prevention, transaction monitoring, and regulatory compliance. This position is important for maintaining the safety of customer accounts and the integrity of SBI Card’s operations.

The Executive must handle fraud alerts, analyze transactions, make informed decisions, and ensure the best customer experience during the fraud investigation process.

Key Responsibilities of the SBI Card Executive Recruitment 2025 Role

The job responsibilities are grouped into two major categories: Fraud Monitoring & Compliance and Process Excellence. Each requires strong attention to detail, analytical thinking, and customer-focused decision-making.

1. Fraud Prevention, Detection, Monitoring & Compliance

In this segment, the Executive must:

  • Analyze customer applications and transactions to identify suspicious or unusual behavior.
  • Make accurate decisions to approve or decline applications, or block/unblock credit cards based on risk patterns.
  • Communicate with customers or applicants to clarify unusual activities, understand concerns, and make informed judgments.
  • Share insights and fraud modus operandi with the analytics and management teams for early detection.
  • Ensure full adherence to KYC guidelines and regulatory compliance requirements.
  • Assist customers by spreading fraud awareness to prevent potential threats.
  • Action fraud alerts promptly while delivering excellent customer service.

2. Process Excellence

To support smooth and efficient fraud operations, the Executive must:

  • Ensure accurate decisioning for low and medium-risk fraud cases.
  • Follow all SOPs, process guidelines, and customer contact policies.
  • Maintain complete documentation of case facts and findings.
  • Highlight fraud trends and suggest improvements to enhance operational accuracy and prevent repeat incidents.

Measures of Success (KPIs)

Performance in this role is evaluated through important metrics such as:

  • Daily productivity (number of cases handled)
  • Fraud decisioning accuracy
  • Fraud catch rate
  • False positive rate
  • Adherence to processes
  • Insights shared for fraud trend identification and process improvement

These KPIs help ensure consistent performance and operational excellence.

Skills & Competencies Required

To excel in the SBI Card Executive role, candidates should have the following skills and competencies:

Technical Knowledge

  • Basic understanding of fraud management systems,
  • Application sourcing and transaction processing,
  • Familiarity with fraud indicators and KPIs,
  • Ability to document case summaries with accuracy.

Core Competencies

  • Analytical ability to identify patterns and make data-driven decisions.
  • Problem-solving skills for handling complex fraud alerts.
  • Decisiveness to take timely and accurate actions.
  • Active listening to understand customer concerns.
  • Process orientation to ensure compliance with SOPs.

These competencies are essential for handling sensitive fraud cases effectively.

Eligibility Criteria About SBI Card Executive Recruitment 2025

To apply for this Executive role, candidates must meet the following criteria:

  • Educational Qualification:
    Graduate in any discipline from a recognized and reputable university.
  • Preferred Industry Experience:
    Candidates from the following industries may have an added advantage:
  • Banking
  • Financial Services
  • E-commerce
  • Fintech
  • Telecom
  • Insurance

The role is suitable for both fresh graduates (with strong analytical aptitude) and experienced professionals seeking a career in fraud operations.

Job Location & Important Details

  • Position: SBI Card Executive – Fraud Prevention & Monitoring
  • Job Identification: 19905
  • Location: Gurugram, Haryana
  • Posting Date: 18 November 2025
  • Application Deadline: 31 December 2025
  • Apply Now : Click Here

The location in Gurugram offers excellent connectivity, a corporate work environment, and strong exposure to digital banking operations.

Also Apply More Jobs And Internship 

SBI Card Executive Job Highlights

Category Details
Company SBI Card
Role Executive – Fraud Prevention & Monitoring
Key Functions Fraud detection, alert decisioning, customer communication
Required Skills Analytical ability, problem-solving, decisiveness, listening
Qualification Graduate (any discipline)
Preferred Industries BFSI, Fintech, Telecom, Insurance, E-commerce
Location Gurugram, Haryana
Application Last Date 31 December 2025
Work Culture Inclusive, diverse, employee-centric

FAQs for SBI Card Executive Recruitment 2025

1. What is the detailed job role for the SBI Card Executive position in fraud prevention?

The SBI Card Executive role in fraud prevention includes analyzing transactions, identifying suspicious patterns, handling fraud alerts, ensuring customer verification, and supporting compliance processes. The role focuses on protecting customer accounts and improving fraud detection accuracy.

2. What qualifications are needed to apply for the SBI Card Executive job in Gurugram?

To apply for the SBI Card Executive position in Gurugram, candidates must have a graduate degree from a recognized university. Individuals with a background in banking, financial services, telecom, insurance, fintech, or e-commerce may have an advantage.

3. What are the key responsibilities mentioned in the SBI Card Executive recruitment notification 2025?

The recruitment notification highlights responsibilities such as fraud monitoring, decision-making on card blocking/unblocking, customer communication for fraud validation, documenting case findings, and adhering to compliance standards and SOPs.

4. What skills are required for the SBI Card Executive role in fraud detection and monitoring?

The role requires analytical skills, problem-solving ability, decisiveness, listening skills, and strong process orientation. Knowledge of fraud management systems, transaction processing, and case documentation is also beneficial.

5. What is the last date to apply for the SBI Card Executive vacancy for 2025?

The last date to apply for the SBI Card Executive vacancy is 31 December 2025. Interested candidates should submit their applications before this deadline to be considered.

Final Thoughts

The SBI Card Executive Recruitment 2025 is an excellent opportunity for graduates who wish to start their career in the fast-growing financial services sector. This role offers strong learning potential, exposure to fraud management functions, and a chance to work with one of India’s most respected financial institutions.

With a combination of analytical decision-making, customer communication, and fraud prevention expertise, this position provides a solid foundation for long-term career growth in risk management, fraud analytics, and financial operations.

If you’re passionate about contributing to digital payment safety and building a future-ready career, this SBI Card Executive opening could be the ideal next step for you.

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